Easy, Private, and Secure
Remote Access
eKeypad Remote Cloud Access enables secure and seamless remote control of equipment via the internet—without exposing the network through port forwarding, public IPs, or Dynamic DNS services. It is designed to work reliably even in complex network environments like Carrier-Grade NAT or Double NAT setups. All data is encrypted end-to-end, and the eKeypad relay server only facilitates the connection—it has no access to system configuration or data. Importantly, the setup uses a local, dedicated server (a device on your network) to act as a “Personal Cloud Server,” ensuring that no customer data is visible to our servers or anyone else.
Key Features
Equipment Control
You own and control all equipment connect to your system. No third-party servers have access to your system.
No Port Forwarding
No router changes. No need to expose your system to the internet. Reduces exposure to external cyber attacks.
No Public IPs
No need to purchase or setup a public IP Address from your internet provider.
No Dynamic DNS
No need to purchase, setup, or advertise the existence of your system in the public DNS network.
CGNAT and Double NAT
A full solution for internet providers that block incoming connections. Ideal for satellite and cellular internet.
End-to-End Encryption
All data transmitted between the client and server is encrypted. The eKeypad relay server has no access to the contents
Advanced Security Features
Protect your system from cyber threats, ensuring only authorized access. These tools add value by providing peace of mind, allowing you to remotely monitor your security with confidence, no matter where you are.
Random, Strong Encryption Keys
Secure keys are generated during setup and used to protect data from unauthorized access or tampering.
SSL Encrypted Connection
Both the local server and client devices communicate SSL-encrypted connections for maximum data security.
Proximity-Based Pairing
Device setup requires physical proximity. Only you can pair new devices, authorizing them to connect to your cloud server.
One-Time Setup Codes
Wireless pairing with single-use codes simplifies configuration while enhancing security
Why eKeypad Remote Cloud Access?
This service combines robust security, user-friendly setup, and network adaptability to deliver an exceptional remote access experience. Whether you’re managing critical systems in high-security environments or navigating the challenges of modern networking, eKeypad ensures your devices remain accessible, private, and secure.
Hardware Requirement
You must purchase a dedicated device that will connect to your home network using a wired ethernet cable and run continuously as your Personal Cloud Server. This server will manage security, handle encrypted connections, and maintain seamless communication between your equipment and the iOS devices you carry with you.
Monthly Service Fee
A monthly service fee is required for access to the eKeypad Relay Server and data transfers. The eKeypad Relay Server access is an internet server that facilitates secure location and connections between the iOS devices you carry and your Personal Cloud Server. The data transfer is for the encrypted communications between your devices and your Personal Cloud Server.
Secure Your Remote Access Today!
Frequently Asked Questions
Do you store my system data in the cloud?
No. The design of eKeypad keeps your alarm system details local. The Relay Cloud Server runs on your network and your system data and credentials remain under your control. Our Internet Server only assists with connections and only forwards encrypted data between your devices. All information is real-time and nothing is stored or cached.
What hardware do I need for the Personal Cloud Server?
You must provide a dedicated, always-on device (wired to the LAN) to act as the Personal Cloud Server. See the Remote Access Setup guide for recommended options and minimum requirements.
Is there a monthly fee?
Yes. A monthly service fee is required to use the local eKeypad Relay Server. No additional fees are required for the client devices.
Is the connection encrypted and private? What does the Relay see?
Yes. Connections are fully encrypted, anonymous, and private. We use AES-256 encryption using keys only known to equipment in your control.
Do any firewall ports need to be opened?
No. The local eKeypad Relay Server only uses outbound connections to our internet server. No port forwarding rules are required.
Can multiple users/devices connect at once?
Yes. An unlimited number of paired iOS devices can be setup.