Share Backup using Finder on macOS

Before you begin

If you are using MacOS prior to Catalina (10.15) or Windows PC, the iTunes application must be used to share backup files with your computer.

All of the instructions below can be performed while viewing these instructions on the iOS device. All actions are performed on your computer.

On Your computer

  1. Open iTunes on your Mac or PC.
  2. Connect your iPhone, iPad, or iPod touch to your computer using the USB cable that came with your device.
  3. Click your device in iTunes. Get help if you can’t find it. 
  4. In the left sidebar, click File Sharing.
  5. Select an app to see which files are available for sharing in that app on your device. If you don’t see a File Sharing section, your device has no file-sharing apps.

Copy backup files to eKeypad

  1. In iTunes, select the app from the list in the File Sharing section.
  2. Drag and drop files from a folder or window onto the Documents list to copy them to your device.
    You can also click Add in the Documents list in iTunes, find the file or files you want to copy from your computer, and then click Add. iTunes copies these files to the app on your device. Choose only files that will work with the app. Check the app’s user guide to learn which kinds of files will work.

Copy backup files to your computer

  1. In iTunes, select the app from the list in the File Sharing section.
  2. Drag and drop files from the Documents list to a folder or window on your computer to copy them to your computer.
    You can also select the file or files that you want to copy to your computer from the Documents list and click “Save” then find the folder on your computer to which you want to copy the files and click Save.

Important Note

Backup files in eKeypad have the extension, “.ekarchive”. No other files should be altered or removed. Doing so will adversely affect the operation of eKeypad.