eKeypad contains a configuration backup and restore functionality. We strongly recommend that every install make use of this capability. Backups are a vital component of data integrity and disaster recovery of your setup. A backup file should be created or updated every time the configuration has been changed. Backups are Read more…
Our contract with Apple does not does not allow us to resell licenses using typical value added methods you may be use to as an installer, but by using existing Apple App Store functionality we can achieve a similar effect in most regards. The Apple App Store supports a feature Read more…
We occasionally receive questions about the branding services we offer for eKeypad. Professional installers are interested in more information about the benefits it can provide them. Specifically, they are interested in better understand the benefits they can expect considering there is a cost for this service. Branding is something that Read more…
As a professional installer, the need for product support is vital. To support installers, eKeypad offers a number of features and service specifically for you. These resources enable customization of eKeypad with your company details and provide comprehensive support options. As a registered installer, you have access to the following: Read more…
Yes. We offer branding services for both Installers and Sales Representatives. Contact us to get started. Sales Reps should contact us for additional co-marketing options. The iOS App Store hosts the retail version of eKeypad Pro. It is a flexible and dependable solution for mobile access and custom touch screens. Read more…
For installs that are encountering network connection stability issues, it can be useful to view a log of network related events for the various device drivers configured in eKeypad. This log is only available for the current execution of the application and is cleared any time eKeypad is restarted. This Read more…
Switching between systems on the iPhone is performed by double tapping a specific region of the screen. The top of the screen contains a navigation bar on almost all screens. Double tapping the middle of this bar will allow you to switch between systems. If only 1 system is configured Read more…
To add items to the favorites screen: Start by selecting the capability list containing the item you want to add. Scroll through the list and touch on the specific item to display the details screen. At the bottom of the details screen you will find a section for favorites This Read more…