Basic Remote Access Setup
Below is an overview of the basic network related configuration settings for setting up remote access to equipment.
- In the “Network Address” field, enter the STATIC IP address you assigned to the equipment.
- It is important to use a true static IP address in the equipment. Using a DHCP reservations in the router has proven to be unreliable in some situations.
- In the “Port Number” field, enter the proper port number from the equipment setup interface
- Turn the “Use Failover” switch to ON.
- Tap on the “Custom Subnets” row to check for unusual network configurations.
- Compare the data under the “Generated From Config” section and “Device Configuration” section.
- If these sections display the SAME data, this screen requires no changes.
- If these sections display DIFFERENT data, then tap the “Add to Manual Subnets” button found.
- When finished on this screen tap the Back arrow to return to the previous screen.
- In the “External Address” field, enter the external IP address of your router.
- By default routers will be assigned a DHCP address. This address WILL change. Using this is address is not recommended or reliable. There are several options to resolve this issue detailed here.
- In the “External Port” field, enter the port number forward through your router.
- It is not recommended to use port mapping in the router. If you have a specific need to change the port number, we recommend changing the port number in the equipment setup interface.