M1-XEP Firmware 2.0.46

On March 8, 2021, Elk Products released a new firmware update that requires changes to how eKeypad Applications are configured. In this M1-XEP firmware update, version 2.0.46, Elk has made improvements to the encrypted connection security. Specifically, this update has added support for the “TLS 1.2” protocol and removed the Read more…

Push Notification Have No Detail

This article is to help with scenarios where push notification are received by a device but simply says the text, “Notification”. Apple provides a data privacy option for push notification messages that may contain sensitive information. This configuration option will mask the message with the text “Notification” any time the Read more…

Re-downloading Previous Purchase

There are NO charges for re-downloading eKeypad. However, there are several scenarios where it may appear you being asked to re-purchase eKeypad. Family Sharing When using family sharing, you must download applications under the original family member that purchased eKeypad. Use the following procedure to locate the download eKeypad. Open Read more…