There are two ways to exit an iOS application. It is useful to understand the difference and when each technique should be used. Exiting to the Home Screen Exiting an application is the normal way of leaving an application and is the method that should be used in almost all Read more
There are multiple items that must be setup correctly to allow zones to be bypassed on an M1 alarm panel.
As an installer, it can be uncomfortable to spend extended time with a customers device during the setup and testing of eKeypad. The procedure outlined below is designed to minimize the time needed with the customers device. The majority of the setup and validation steps can be performed on your Read more
When configuring eKeypad for remote access, one crucial aspect to consider is managing your router’s external IP address. This address, assigned by your internet provider, can change periodically, leading to connection issues. Here’s a detailed guide on how to handle these IP address changes effectively: Summary Please contact us if Read more
There are two options for reselling eKeypad Pro licenses. Managed Licenses For installers, we can offer fully managed and transferable licenses. These licenses add several remote management capabilities to eKeypad, including: To get started with managed eKeypad licenses, complete the process of registering with us as a professional installer, then Read more
[Updated January 2020] The Failover Address and Failover Port fields were updated in eKeypad version 3.4.16 to External Address and External Port. We recommend always setting up a failover configuration for your equipment. There are some network configurations and equipment that requires using failover but no scenarios where it can Read more
We occasionally receive questions about the branding services we offer for eKeypad. Professional installers are interested in more information about the benefits it can provide them. Specifically, they are interested in better understand the benefits they can expect considering there is a cost for this service. Branding is something that Read more