eKeypad Mobile Solutions

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Export Backup to Network

This article details the steps required to export a backup by sharing on the local network. This functionality requires the device to be connected to a Wifi or ethernet network. The network sharing will not be available if a cellular data connection is the only detected option. Verify the local Read more…

By eKeypad, 3 yearsSeptember 17, 2019 ago
How To …

Export Backup to iTunes

This article details the steps required to export a backup file to a computer using the file sharing function in iTunes. On the Computer Open the iTunes application on the computer and connect the device using the appropriate USB cable. In iTunes, open the device and find the “File Sharing” Read more…

By eKeypad, 3 yearsSeptember 17, 2019 ago
How To …

Import Backup from iTunes

This article details the steps required to import and restore a backup file from a computer using the file sharing function in iTunes. On the Computer Open the iTunes application on the computer and connect the device using the appropriate USB cable. In iTunes, open the device and find the Read more…

By eKeypad, 3 yearsSeptember 16, 2019 ago
How To …

Import Backup From Network

This article details the steps required to import a backup that is being shared by another copy of eKeypad on the same Wifi or ethernet network. The network sharing functionality will not work over cellular connections. This article assumes the remote device is already sharing a backup file. Verify the Read more…

By eKeypad, 3 yearsSeptember 16, 2019 ago
How To …

Import Backup From Email

This article details the steps necessary to import and restore a backup file that has been archived from within eKeypad or sent from another person using email. Launch the Apple Mail application on the device. Find the email containing the Backup File. To help locate the backup… The default subject Read more…

By eKeypad, 3 yearsSeptember 16, 2019 ago
How To …

Creating a Clean Install

If it becomes necessary to reload a clean copy of eKeypad this article details the recommended steps. 1. Archive Backup Files The first step is to ensure that any backup files located in eKeypad have been archived. The easiest method is to email the backup files to yourself. Alternatively you Read more…

By eKeypad, 3 yearsSeptember 16, 2019 ago
How To …

How Do I Manage Alerts?

Detail of how to manage alerts in eKeypad.

By eKeypad, 3 yearsSeptember 8, 2019 ago
Common Issues How To …

Exiting vs Force Quitting eKeypad

There are two ways to exit an iOS application. It is useful to understand the difference and when each technique should be used. Exiting to the Home Screen Exiting an application is the normal way of leaving an application and is the method that should be used in almost all Read more…

By eKeypad, 3 yearsSeptember 4, 2019 ago

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