eKeypad contains a configuration backup and restore functionality. We strongly recommend that every install make use of this capability. Backups are a vital component of data integrity and disaster recovery of your setup. A backup file should be created or updated every time the configuration has been changed. Backups are Read more
This article details the steps necessary to export a backup file using email. Exporting via email is only available if an email account is configured on the iOS device. Open eKeypad and Navigate to the Config -> Backup Files screen in eKeypad. Tap the backup file to be exported and Read more
This article details the steps required to export a backup by sharing on the local network. This functionality requires the device to be connected to a Wifi or ethernet network. The network sharing will not be available if a cellular data connection is the only detected option. Verify the local Read more
This article details the steps required to export a backup file to a computer using the file sharing function in iTunes. On the Computer Open the iTunes application on the computer and connect the device using the appropriate USB cable. In iTunes, open the device and find the “File Sharing” Read more
This article details the steps required to import and restore a backup file from a computer using the file sharing function in iTunes. On the Computer Open the iTunes application on the computer and connect the device using the appropriate USB cable. In iTunes, open the device and find the Read more
This article details the steps required to import a backup that is being shared by another copy of eKeypad on the same Wifi or ethernet network. The network sharing functionality will not work over cellular connections. This article assumes the remote device is already sharing a backup file. Verify the Read more
This article details the steps necessary to import and restore a backup file that has been archived from within eKeypad or sent from another person using email. Launch the Apple Mail application on the device. Find the email containing the Backup File. To help locate the backup… The default subject Read more
If it becomes necessary to reload a clean copy of eKeypad this article details the recommended steps. 1. Archive Backup Files The first step is to ensure that any backup files located in eKeypad have been archived. The easiest method is to email the backup files to yourself. Alternatively you Read more