This article details the steps required to export a backup file to a computer using the file sharing function in iTunes. On the Computer Open the iTunes application on the computer and connect the device using the appropriate USB cable. In iTunes, open the device and find the “File Sharing” Read more…
This article details the steps required to import and restore a backup file from a computer using the file sharing function in iTunes. On the Computer Open the iTunes application on the computer and connect the device using the appropriate USB cable. In iTunes, open the device and find the Read more…
This article details the steps required to import a backup that is being shared by another copy of eKeypad on the same Wifi or ethernet network. The network sharing functionality will not work over cellular connections. This article assumes the remote device is already sharing a backup file. Verify the Read more…
This article details the steps necessary to import and restore a backup file that has been archived from within eKeypad or sent from another person using email. Launch the Apple Mail application on the device. Find the email containing the Backup File. To help locate the backup… The default subject Read more…
If it becomes necessary to reload a clean copy of eKeypad this article details the recommended steps. 1. Archive Backup Files The first step is to ensure that any backup files located in eKeypad have been archived. The easiest method is to email the backup files to yourself. Alternatively you Read more…
There are two ways to exit an iOS application. It is useful to understand the difference and when each technique should be used. Exiting to the Home Screen Exiting an application is the normal way of leaving an application and is the method that should be used in almost all Read more…
As an installer, it can be uncomfortable to spend extended time with a customers device during the setup and testing of eKeypad. The procedure outlined below is designed to minimize the time needed with the customers device. The majority of the setup and validation steps can be performed on your Read more…